Thread Starter
#1
Hello,
In many forum and community platforms, reporting systems rely heavily on free-form text when users submit reports. This can result in reports being inconsistent, unclear, or difficult to interpret, especially in larger communities. Moderators may then need to spend additional time determining what each report is actually about. For this reason, I believe an advanced, category-based and standardized reporting system could be developed to make the moderation process more efficient and consistent.
When a user clicks “Report” on a piece of content, they should first be required to select one of several predefined report reasons:
- Spam
- Harassment / Abuse
- Hate Speech
- Threats / Violence
- Sexual Content
- Fraud / Scams
- Misinformation
- Copyright Infringement
- Sharing Personal Information
After selecting a reason, the user could optionally provide additional information:
Additional information (optional):
CODE1[____________________________________________]
[ Submit Report ]
CODE
1[____________________________________________]The additional information field should be optional and have a maximum limit of 60 characters. Users should be able to submit a report by selecting only the appropriate category without entering any additional text. Whether the additional information field is displayed at all should be configurable by the administrator.
Moderator / Administration Features
Moderators should be able to clearly see the following information when reviewing a report:- Report reason
- Reported content
- Reported user
- Reporting user
- Additional information
The following features could also be considered:
- Grouping multiple reports submitted for the same content
- Filtering reports by category
- Report statuses: New / In Review / Resolved / Rejected
- Adding moderator notes to reports
- Report history and moderation action logs
- Automatic priority levels based on report category
- Filtering reports by category in the moderator interface
- Preventing users from repeatedly reporting the same content to spam the reporting system
- Allowing certain report categories to require additional information while keeping it optional for others
The main goal is to replace completely free-form and potentially ambiguous reports with predefined, standardized report reasons, allowing moderators to understand and process reports more quickly and consistently.
The add-on should ideally integrate with the existing reporting infrastructure while maintaining the native interface and overall user experience of the platform as much as possible.
This is my suggestion. Thank you for your time and consideration.